Does your front counter team fully understand the types of insurance coverage offered by your customers business travel insurance credit cards? Is your team informed of new insurance products business travel insurance offered by travel booking business travel insurance engines such as Expedia and Priceline?
The seminar will be presented by Leslie Saunders of Leslie Saunders: Insurance, Benefits and Training , the only woman-owned and certified insurance broker providing car rental insurance products and training on ethical selling. The company focuses on developing innovative insurance products, employee benefits and training services for local and airport car rental companies, travel industry organizations and airport concessionaires.
With the sheer number of credit cards available today not to mention new insurance products from the likes of Expedia and Priceline business travel insurance understanding each and every policy can be a daunting task, says Chris Brown, executive editor of Auto Rental News . Leslie will educate attendees on these programs benefits, limits and exclusions, so in turn their front counter representatives will be better prepared to explain the value of their CDW and LDW programs.
The 2012 Auto Rental Summit is a gold-level training and education conference designed to improve customer service of car rental business travel insurance operations . Auto rental managers, executives business travel insurance and employees from corporate, business travel insurance franchised and independent companies from North America and overseas business travel insurance are invited to attend.
The Summit will be held in conjunction with the first-ever Auto Rental News Professional of the Year Awards , which will honor three associates from auto rental companies worldwide who demonstrate and promote outstanding customer satisfaction within business travel insurance the car rental process.
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