
Question : I'm carrying a problem with Dollar Rent A Car. When we picked adult my automobile during Southwest toronto to london travel packages Florida International Airport, they did not check a automobile with me, though told me to only go "pick one out."
The automobile had some teenager paint repairs on a behind bumper, though a plaque was trustworthy indicating that a repairs was formerly identified, so we didn't toronto to london travel packages give it any serve thought. Prior to withdrawal for a airfield on my lapse trip, we walked around a automobile to make certain that there was no repairs to a vehicle. There was none.
More than dual weeks later, we perceived a minute from Dollar seeking for $239 for vague indemnification — no pictures, no outline of a damage, toronto to london travel packages only a direct letter. we attempted toronto to london travel packages to strech them by phone, though their subrogation dialect is sealed over a weekend.
I am mad about a approach this was rubbed by Dollar. The finish deficiency of inspections with a patron is not good business use — though then, maybe they're not meddlesome in good business practice. I'm certain they get a lot of suckers to compensate adult only to equivocate a con concerned in posterior a matter. Any suggestions we have would be appreciated. — William Hicks , Carpentersville, Illinois.
Let's start with Dollar. Sending toronto to london travel packages a shop-worn automobile behind out into a fleet, as we remarkable and as an worker verified, was an awful idea. Dollar should have bound a automobile and afterwards returned it to a lot to be rented again. The plaque was an engaging idea, though stickers have a approach of entrance unstuck and automobile let companies are not a best during gripping correct records, as any reader of this mainstay knows.
Dollar should toronto to london travel packages have also offering a event to check a automobile with an associate, or during a really slightest authorised we to request a formula of your possess inspection. Instead, an worker only waved we off with a written declaration that all is fine. But all was not fine.
But we could have also prevented this. First, because did we name a shop-worn car? If you're ever given a automobile in reduction than unblemished condition, don't accept it. Second, we should have taken countless photos of a vehicle, and delicately documented a damage. That's flattering toronto to london travel packages easy to do with your cellphone or digital camera.
And finally, we indispensable to make certain that any pre-existing repairs was remarkable in writing. If for some reason no one is accessible for an inspection, afterwards during slightest find a manager and let him or her know about a problem. Don't leave unless a hole is documented on paper. Verbal assurances are useless, as we now know.
Dollar's follow-up with we left something to be desired; watchful a few weeks before attack we with a explain seemed suspicious. Why not ask we to fill out a repairs explain when you're still during a airport? And because not send support of a repairs toronto to london travel packages and repair, as against to only a bill.
No comments:
Post a Comment